WORLDWIDE SHIPPING. FREE SHIPPING ON ALL ORDERS $70.00 AND UP

Return Policy

Due to matters related to hygiene and public safety, we generally do not except returns. However, we will always review every case individually.   

Unfortunately, we cannot accept returns on sale items or gift cards.

You can always contact us for any return questions at sales@shopsilkyy.com.

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds 

We will notify you once we’ve received and inspected your return request, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Search