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Frequently asked questions

We are aware that we have a lot of competitors, most of which are selling a similar product made of satin instead of silk. Even worse, a lot are fraudulently claiming they are selling real silk and lying to consumers.

We use 6A, 22-Momme, 100% Mulberry Silk to create the Silkyy Heatless Hair Curler. 6A means it is the finest, high quality silk produced and Momme is a unit of measurement used for silk, comparable to how thread count is used for cotton. 22-Momme is the perfect count and is what you should look for in silk products. 100% Mulberry Silk is the best silk you can buy for textile purposes.

At Silkyy, we promise to stay competitively priced while never sacrificing quality. Remember to do your research when buying any hair or skin product. We believe these are areas where you should not cheap out!

YES! There are many ways to use the Silkyy Heatless Curler to achieve various curl patterns. This can be achieved by the number of times and tightness in which you wrap your hair around the curler or by brushing your hair out after removing the curler from your hair.

Wrap your hair around the Silkyy Heatless Curler tightly to achieve tight, bouncy curls. For more relaxed curls, wrap your hair a few less times and brush it out after taking the curler out of your hair. Watch videos on our social media for some demos.

The Silkyy Heatless Curler is three feet long, but you can wrap your hair around it as many times as you like! It works for all hair lengths and types. Refer to our Instagram page @shopsilkyy to see different lengths of hair styled with the Silkyy Heatless Curler and see for yourself!

1) Start with slightly damp hair by either allowing it to dry after a shower or lightly dampening it with a spray bottle or wet brush

2) Center the Silkyy Heatless Curler across the top of your head and secure it with a clip in the center. If not using a hair clip, secure one side out of the way with a scrunchie or elastic

3) Start with a one inch section from the front of your head

4) Run the section over the Curler and wrap it back under the Curler

5) Then (much like French braiding) add another section of hair to the first

6) Run this new section over the Curler and wrap it under the Curler again

7) Repeat until you run out of hair and secure the bottom with a Silkyy hair scrunchie

8) Repeat the process on the other side

9) Allow your hair to fully dry before carefully taking the Curler out. Drying time will vary based on the length and thickness of your hair

10) Take a selfie and tag @shopsilkyy #shopsilkyy for a chance to be featured!

This should be a quick and easy process taking no more than 2-3 minutes per side. Play around with the thickness of the sections and how tight you wrap your curls until you find your desired style!Click here for an in-depth tutorial and refer to our social media for more!

To ensure your Silkyy Heatless Curler lasts as long as possible, allow the product to fully dry and air out after using it. It is also recommended that you store your Silkyy Heatless Curler away from direct sunlight to prevent color fading.

Your Silkyy Heatless Curler should be hand washed regularly. Fill a basin with cool water and add a few drops of detergent or gentle soap. Soak the Curler and stir it in the water. Rinse it in cold water, absorb the excess water with a towel and hang it to dry.

With proper care, the Silkyy Heatless Curler will last you a long time.

It feels comfortable to sleep with the Silkyy Heatless Curler in your hair. The silky cover and cushion material should not disturb your sleep and will stay in place thanks to the Silkyy scrunchies and the twisting of your hair around it.

We have had interest in buying our product as party gifts or for retail. We would love to help! Email us with your inquiry at info@shopsilkyy.com and one of our team members will individually review your request and get in contact with you within 24 hours!

Shipping can take anywhere from 10-20 days but usually products arrive within two weeks.

Due to a current high volume of orders and shipping delays due to COVID-19, please understand that sometimes longer wait times are out of our control. Tracking numbers are provided.

If you have any questions about shipping or if your product is taking longer than expected to arrive, please reach out to us at info@shopsilkyy.com

Due to Covid-19 and other health standards, we generally are unable to accept returns. However, we will do our very best to make sure that each of our customers is happy and satisfied.

If you have any issues with your Silkyy Heatless Hair Curler, please email us immediately at info@shopsilkyy.com.

We can but there will likely be a minimum order requirement! If you'd like a custom piece or are looking to collaborate, please send us an email at info@shopsilkyy.com so we can chat further!

Please check your junk folder! If you still can't find your confirmation, contact us at sales@shopsilkyy.com

Message us and we will be happy to help! info@shopsilkyy.com

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